Real feedback from Thai customers: From trust to dependence

Over the past few years, our freeze-drying equipment has been adopted by many well-known food processing companies and pet food factories in Thailand. Customer recognition is reflected not only in repurchase rates but also in positive word-of-mouth recommendations during daily use.

Case 1: A large fruit processing company purchased two 125㎡ freeze-drying machines for exporting high-end durian and mangosteen freeze-dried products. The client reported that after using our freeze-drying equipment, the rehydration properties of their products were significantly better than the European brands they had previously used. The natural aroma of the freeze-dried durian was retained at over 95%, and their products successfully entered the high-end markets of Japan and the EU.

Case 2: A new pet food company in Chiang Mai, specializing in the production of freeze-dried raw pet food, had extremely stringent requirements for equipment hygiene standards and batch stability. Our customized cleaning system fully complied with GMP regulations for freeze-dried pet food. Since commissioning, the freeze-drying equipment has operated for over 12,000 hours without any production interruptions due to equipment malfunctions.

Behind these cases lies our commitment to the Thai freeze-drying market. We understand that freeze-drying equipment is the "lifeline" of our clients—a single downtime could render an entire batch of raw materials unusable. Therefore, we set "zero malfunctions in freeze-drying equipment" as our quality goal and "24-hour service response" as our fundamental commitment.

II. Diverse Application Scenarios of Freeze Drying Equipment

In the Thai market, our equipment primarily serves three major sectors:

Freeze-dried Fruit: Thailand is the world's largest exporter of durian, and freeze-dried durian is becoming a new growth driver. Our equipment can reduce the moisture content from 75% to 2%-3% without damaging the durian's cellular structure. Freeze-dried durian chunks can be stored at room temperature for over 18 months, and after rehydration, their taste is close to that of fresh fruit. The same technology is applicable to other tropical fruits such as mango, dragon fruit, and mangosteen. Processed products are popular among young consumers as snacks, breakfast cereal ingredients, and milk tea toppings.

Freeze-dried Vegetables: Thai vegetable processing companies are exploring the application of freeze-drying technology in high-value-added products. Our equipment processes freeze-dried okra, freeze-dried corn, and freeze-dried broccoli, which can be used as high-quality raw materials for instant noodle seasoning packets, ready-to-eat soup bases, and baby food.

Freeze-dried Pet Food: This is the fastest-growing segment in the Thai market. With the continuous increase in pet ownership rates in Thailand, the trend of upgrading pet food consumption is evident. Our freeze-drying equipment can process a variety of animal protein raw materials such as chicken, salmon, chicken liver, and beef heart. The freeze-dried pet food produced retains natural nutrition and flavor, and does not require the addition of artificial palatability enhancers, making it highly favored by high-end pet owners.